1. Q: Are you a factory or trading company?
A: We are a real manufacturer of professional ore mining.
2. Q: Where is your factory located? How can I visit there?
A: Our factory is located in LingShou County, ShiJiazhuang city, Hebei province, China.
All our clients are from home or overseas, and warmly welcome to visit us!
3. Q: How to get the price list?
A: Pls email or call ,to us with items names which you like together with your details(name,details e-mail address,telephone,etc), we will send to you asap.
4. Q: Do you have certificate?
A: Yes, we can offer the SGS certificate..
5. Q: Whats the shipping method and delivery time?
A: Our products could be shipped by Sea, by Air or by Express. Which method to be used is based on the weight and size of the package and with consideration of customers requirements. By sea: 7-40 days.
6. Q: Can I use my own forwarder to transport the products for me?
A: Yes, if you have your own forwarder, we can ship the goods to your forwarder and let your forwarder ship the products for you. And then you will no need to pay the freight to us.
7. Q: Whats the Payment method?
A: We can accept T/T, Western Union or visit factory in Cash as payment method, 50% deposit before production, the balance before delivery
8. Q: How to place an order?
A: Please kindly let us know what youre looking for by email or phone call etc..
B: We will quote you and confirm the PI with total price.
(We wish to know the below: Delivery information-company name, details address, phone, destination, transportation way ; Product information such as: size, quantity, quality etc..
C: Transporting the goods.
9. Q: How does your factory do regarding quality control?
A: Quality is the most important, we can let the Third Part test our quality of goods, and also welcome To our factory to test our goods.